pkrsolt Privacy Policy — How We Handle Your Data in Pakistan

01Who We Are

pkrsolt is an online casino and sports betting platform accessible at pkrsolt.net. When this Privacy Policy refers to "pkrsolt", "we", "us" or "our", it means the entity that operates the pkrsolt platform and is responsible for processing your personal data.

pkrsolt operates primarily for players located in Pakistan. Our platform is denominated entirely in Pakistani Rupees (PKR) and supports local payment methods including Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT and Visa/Mastercard. All data processing described in this policy relates to the pkrsolt service at pkrsolt.net.

For any privacy-related matter, you can reach us at: support@pkrsolt.net

02Data We Collect

pkrsolt collects personal data through several channels — during account registration, when you use platform features, when you make deposits and withdrawals, and through your general use of the website. Below is a breakdown of what we collect and how:

2.1 Account Registration Data

When you create a pkrsolt account, we collect:

• Full name as it appears on your CNIC
• Mobile phone number (used as primary account identifier)
• Email address
• Date of birth (to verify you are 18 or older)
• City and province of residence
• Username and encrypted password

2.2 Identity Verification (KYC) Data

When we run identity verification checks — which are mandatory for withdrawals above certain thresholds and for certain account actions — we may additionally collect:

• Copy of your CNIC (Computerised National Identity Card) — front and back
• Selfie photograph for liveness verification
• Proof of address (e.g. a utility bill or bank statement dated within 3 months)

2.3 Payment Data

When you deposit or withdraw in PKR, we collect the information needed to process that transaction:

• Payment method type (e.g. Easypaisa, JazzCash, IBFT)
• Transaction reference number issued by the payment provider
• Transaction amount and timestamp
• For IBFT: bank name and masked account number (last 4 digits only)
• For cards: card type and last 4 digits only — we do not store full card numbers

2.4 Activity & Usage Data

As you use pkrsolt, we automatically collect data about your activity including:

• Bets placed, games played, amounts wagered and outcomes
• Login and logout timestamps
• Session duration and page navigation within the platform
• Device type, operating system, and browser type
• IP address at time of login

2.5 Communications Data

If you contact pkrsolt support, we retain records of those communications — including chat transcripts, email correspondence and any attachments — for the purpose of resolving your query and improving our support quality.

03How We Use Your Data

pkrsolt uses the data it collects for the following specific purposes:

pkrsolt does not use your personal data for any purpose not listed above. If we intend to use your data for a new purpose in the future, we will update this policy and notify you before the new processing begins.

04Legal Basis for Processing

pkrsolt relies on the following legal bases for processing your personal data:

• Contractual necessity: Processing required to fulfil our obligations to you as a platform member — including account management, bet settlement and payment processing.
• Legal obligation: Processing required to comply with applicable law — including anti-money-laundering regulations, know your customer requirements, and tax reporting obligations.
• Legitimate interests: Processing that serves pkrsolt's legitimate business interests while not overriding your privacy rights — such as fraud prevention, platform security, and product improvement.
• Consent: For processing that is not strictly necessary — such as sending marketing communications — we rely on your explicit consent, which you can withdraw at any time.

05Sharing Your Data

pkrsolt does not sell your personal data. We share data with third parties only where necessary and only under the following categories:

Payment Processors

Transaction data is shared with Easypaisa, JazzCash, NayaPay, SadaPay, and card payment processors solely for the purpose of processing your deposits and withdrawals. These providers have their own privacy policies and security frameworks.

Identity Verification Partners

During KYC checks, your identity documents may be processed by trusted third-party verification service providers. These partners are contractually bound to process data only for verification purposes and not retain it beyond what is required.

Regulatory and Law Enforcement Authorities

pkrsolt may disclose personal data to regulatory bodies, law enforcement agencies, or courts where required by law or valid legal process. We will notify you of such disclosures where legally permitted to do so.

Technology and Infrastructure Partners

pkrsolt uses third-party cloud hosting, analytics and customer support tools. These providers process data on our behalf under strict data processing agreements and are not permitted to use your data for their own purposes.

06Data Security

Protecting the data you share with pkrsolt is a core responsibility. The following security measures are in place:

• TLS encryption: All data in transit between your browser and pkrsolt servers is encrypted using TLS 1.2 or higher.
• Encrypted data storage: Sensitive data held at rest — including identity documents and payment references — is encrypted using AES-256 standard encryption.
• Access controls: Only authorised pkrsolt personnel with a specific job-related need can access player data. Access is logged and regularly audited.
• No plain-text passwords: Passwords are hashed using a one-way cryptographic algorithm. Not even pkrsolt staff can see your password.
• PCI-compliant payment handling: Card data is processed through PCI-DSS compliant payment gateways. pkrsolt does not store full card numbers.
• Intrusion detection: pkrsolt's infrastructure is monitored continuously for unusual activity or unauthorised access attempts.

Despite these measures, no online system can guarantee 100% security. If you have any reason to believe your pkrsolt account has been compromised, contact support@pkrsolt.net immediately and change your password.

07Data Retention

pkrsolt retains your personal data only for as long as necessary for the purposes it was collected. The following retention periods apply:

After retention periods expire, data is securely deleted or anonymised. Anonymised data — from which you cannot be identified — may be retained indefinitely for statistical and platform improvement purposes.

08Cookies & Tracking

pkrsolt uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. Here is a breakdown of the types of cookies we use:

Essential Cookies

These cookies are required for the platform to function. They manage your login session, maintain your betslip state, and protect against cross-site request forgery (CSRF). These cannot be disabled without breaking core platform features.

Functional Cookies

These remember your preferences such as language settings, display options, and whether you have dismissed notifications. They make your session more convenient but are not strictly essential.

Analytics Cookies

pkrsolt uses anonymised analytics to understand how players use the platform — which pages are visited, how long sessions last, and where users encounter difficulties. This data is never linked to your personal identity and is used solely to improve the platform.

Managing Cookies

You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will prevent you from logging into pkrsolt. A cookie preference banner is shown on your first visit to pkrsolt.net.

09Your Data Rights

As a pkrsolt player, you have the following rights with respect to your personal data. To exercise any of these rights, contact us in writing at support@pkrsolt.net. We will respond within 30 days.

10Children & Minors

pkrsolt is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you become aware that a minor has registered a pkrsolt account using false information, please notify us immediately at support@pkrsolt.net. We will close the account and delete all associated personal data without delay.

Age verification is a core part of pkrsolt's registration process and ongoing KYC framework. We take our obligations in this area seriously and regularly review our age verification procedures.

11Changes to This Privacy Policy

pkrsolt may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or changes in applicable regulations. When we make material changes — changes that affect your rights or how we use your data in a meaningful way — we will notify active players by email and/or a prominent notice on the platform before the changes take effect.

Minor or clarifying changes may be made without individual notification, though the updated policy will always be available at pkrsolt.net/privacy-policy with the current effective date shown at the top. Your continued use of pkrsolt after an updated policy takes effect constitutes your acceptance of the changes.

12Contact Us About Privacy

If you have any question about this Privacy Policy, want to exercise any of your data rights, or want to raise a privacy concern, please get in touch with pkrsolt through the following:

All privacy-related requests will be handled with discretion by authorised pkrsolt staff. We may need to verify your identity before acting on a data request to ensure we are releasing information to the right person.